Service & Technical Support

We're Here to Help.
Fast. Expert. Reliable.

Technical troubleshooting, parts support, warranty assistance, and service documentation for Intelli-Spray operators across the USA and Canada.

+1 (469) 949-5786 info@intelli-spray.com Mon–Thu 8am–4pm · Fri 8am–3pm AEST
How We Can Help

Service & Technical Support for Intelli-Spray Operators

Technical Questions

Pump settings, remote calibration, hose reel adjustments, chemical compatibility — our technical team can diagnose and resolve operating issues for any Intelli-Spray system.

Submit Enquiry →

Parts & Servicing

Replacement parts, service kits, and maintenance items for Intelli-Spray systems are available through your local distributor — B&J Trading LLC (USA) or Veseris (Canada).

Find a Distributor →

Warranty Assistance

Warranty claims are processed through our service team. Review the warranty policy and complete the warranty claim form for the fastest resolution.

View Warranty Policy →

Documentation

Service manuals, parts diagrams, info sheets, and technical bulletins available to download — supporting setup, maintenance, and troubleshooting in the field.

View Manuals →

Contact Our Technical Team

Our dedicated technical team in Coolum Beach, Australia provides fast, reliable assistance for all Intelli-Spray systems — troubleshooting, product guidance, or parts support.

+1 (469) 949-5786
info@intelli-spray.com

Operating Hours

AEST — Australian Eastern Standard Time

Mon – Thu7:00 am – 3:30 pm Friday7:00 am – 2:00 pm Sat – SunClosed

All service enquiries submitted via the form below are responded to within 1 business day.

Service Support FAQs

How do I get replacement parts for my Intelli-Spray system?+-
Replacement parts for Intelli-Spray systems are available through our authorised distributors — B&J Trading LLC (USA) and Veseris (Canada). Contact your distributor with your system model and part requirements. You can also submit a service enquiry via the form below for guidance on parts ordering.
My remote control is not responding — what should I do?+-
First, check the battery in the remote transmitter. Then confirm the receiver unit on the spray system is powered on. Check for potential signal interference from other 915 MHz devices in the area. Review the troubleshooting section of your user manual — available on the Manuals page. If the issue persists, submit a service enquiry via the form below with your system model and a description of the fault.
How do I service the Bertolini pump on my Intelli-Spray system?+-
Bertolini triple diaphragm pumps require periodic diaphragm inspection and replacement. Service intervals and procedures are detailed in the pump service manual available on the Manuals page. Diaphragm replacement kits are available through your distributor.
How quickly can service issues be resolved?+-
Our team aims to respond to all service enquiries submitted via the form below within 1 business day. Parts delivery time depends on stock levels at your local distributor and shipping distance to your location. For urgent issues, contact us by phone at +1 (469) 949-5786 during operating hours.
Get in Touch

Submit a Service or Technical Enquiry

Describe your issue in detail — include your system model, pump type, and what symptoms you're experiencing. The more information you provide, the faster our team can help.

Troubleshooting Guide
Diagnose common issues before submitting an enquiry
Operator Manuals
Download manuals for your system model
Warranty Claim Form
Submit a warranty claim for your Intelli-Spray unit

Responding within 1 business day. For urgent issues during business hours, call +1 (469) 949-5786 or email info@intelli-spray.com directly.